Privacy Policy

Win Your Visa is powered by Win Your English & Consultancy, a Punjab Government Licensed Educational Consultancy (License No. 908), with offices in Jagraon, Ludhiana and Chandigarh (“Win Your Visa”, “we”, “us”, “our”). This Privacy Policy explains what personal information we collect through winyourvisa.com and our campaign landing pages, how we use it, who we share it with, and the choices you have.

By submitting a form on this website, calling, or messaging us via WhatsApp, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information you provide directly to us, including through our eligibility calculator, lead/enquiry forms, and free counselling booking forms across the site:

• Full name and, where applicable, parent/guardian name
• Phone number and WhatsApp number
• Email address
• Academic qualification, NEET/exam status, and preferred study destination or programme
• Budget range and intake preference
• Any additional information you choose to share with a counsellor by phone, WhatsApp or email

We also automatically collect limited technical information when you browse our site — such as pages visited, referring URL, device/browser type, and UTM campaign parameters from paid advertising links — to understand how visitors find us and to measure ad performance.

2. How We Use Your Information

• To respond to your enquiry and provide a free profile/eligibility assessment
• To contact you by phone, WhatsApp, SMS or email about study visa, MBBS abroad, IELTS/PTE or immigration services you've asked about
• To prepare and process applications, documentation and visa filings you engage us for
• To improve our website, services and the accuracy of the country/eligibility information we publish
• To measure and improve the performance of our advertising campaigns (Google Ads, Meta/Facebook Ads)
• To comply with legal, regulatory or licensing obligations as a Punjab Government Licensed Consultancy

We do not sell your personal information to third parties.

3. How We Share Your Information

We share personal information only where necessary to provide our services:

• Partner universities and institutions — only once you engage us to process an application on your behalf, and only the information required for that application.
• Service providers — WhatsApp Business (for messaging), email delivery providers, website hosting, and analytics/advertising platforms (Google, Meta) that help us operate and measure this site.
• Legal and regulatory bodies — where required by Indian law or by our licensing authority.

We do not share your data with unrelated third parties for their own marketing purposes.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies (including Google Analytics and, once configured, Meta Pixel/Google Ads conversion tags) to remember your preferences, understand site usage, and measure advertising performance. You can disable cookies in your browser settings; some site features may not function as intended if you do.

5. Data Retention

We retain personal information for as long as reasonably necessary to respond to your enquiry, provide the services you've engaged us for, and meet our legal, accounting or regulatory obligations. You may request deletion of your data at any time, subject to any records we are legally required to keep.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent to be contacted for marketing purposes

To exercise any of these rights, email us at office@winyourvisa.com.

8. Children's Privacy

Our services are intended for prospective students and their parents/guardians. Where a student is a minor, we expect a parent or guardian to be involved in and to consent to the enquiry and any subsequent engagement with us.

9. Third-Party Links

Our website may link to third-party sites (e.g. university websites, embedded Google Maps, WhatsApp). We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Email: office@winyourvisa.com
• Head Office: Raikot Road, Above Bank of Baroda, Jagraon, District Ludhiana, Punjab – 142026
• Phone: +91 76578-91191